Shipping policy
Our packages are shipped from warehouse in either Hong Kong or Sydney, Australia within 72 hours of receiving the order, excluding weekends and public holidays. In the rare event of a dispatch delay, rest assured that we will promptly notify you within 72 hours.
Once your order is prepared for dispatch, an email notification containing a tracking number will be sent to you. Please allow up to 12 hours for the tracking information to become visible, as there is a timeframe between packing and the initial scan when the package is onboard for delivery.
It's important to note that all orders are considered final, and we cannot guarantee changes to products or shipping details once the order confirmation has been sent. We kindly ask for your understanding and cooperation in ensuring that all details are accurate before confirming your order.
Australia
|
Order Value (AU$) |
Delivery Method |
Cost (AU$) |
Delivery Timeframe |
| $ 1 - $69.99 | Standard Australia Post eParcel |
$10 |
3 - 11 Business Days (depending on metro, regional or remote within Australia) |
| $ 1 - $69.99 | Express Australia Post eParcel |
$15 |
1 - 2 Business Days (depending on metro, regional or remote within Australia) |
| $70 + |
Standard Australia Post eParcel | FREE |
3 - 11 Business Days (depending on metro, regional or remote within Australia) |
| $70 - $ 99.99 |
Express Australia Post eParcel |
$5 |
1 - 2 Business Days (depending on metro, regional or remote within Australia) |
| $ 100 + |
Express Australia Post eParcel |
FREE |
1 - 2 Business Days (depending on metro, regional or remote within Australia) |
Canada
|
Weight |
Delivery Method |
Cost (CAD) |
Delivery Timeframe |
| 0 - 300g |
Hong Kong Post |
20 CAD |
10 - 17 Business Days |
|
301 g - 500 g |
Hong Kong Post | 23 CAD |
10 - 17 Business Days |
| 501 g - 750 g |
Hong Kong Post | 33 CAD |
10 - 17 Business Days |
| 751 g - 1 kg |
Hong Kong Post | 42 CAD |
10 - 17 Business Days |
| 1.001 kg - 1.25 kg |
Hong Kong Post | 52 CAD |
10 - 17 Business Days |
| 1.251 kg - 1.5 kg |
Hong Kong Post | 60 CAD |
10 - 17 Business Days |
| 1.501 kg - 1.75 kg |
Hong Kong Post | 70 CAD |
10 - 17 Business Days |
| 1.751 kg - 2 kg |
Hong Kong Post | 80 CAD |
10 - 17 Business Days |
Hong Kong
|
Order Value (HK$) |
Delivery Method |
Cost (HK$) |
Delivery Timeframe |
| $ 1 - $349.99 | SF |
$30 |
1 Business Day |
| $350.00 + |
SF EXPRESS |
FREE |
1 Business Day |
Hungary
|
Order |
Delivery Method |
Cost (HUF) |
Delivery Timeframe |
| Under 14,000 HUF |
Hong Kong Post |
5,600 |
10 - 17 Business Days |
|
14,000 - 27,999 HUF |
Hong Kong Post | 2,800 |
10 - 17 Business Days |
| Over 28,000 HUF |
Hong Kong Post | FREE |
10 - 17 Business Days |
Latin America (Argentina, Bolivia, Brazil, Chile, Colombia, Mexico, Panama, Paraguay, Peru only)
|
Weight |
Delivery Method |
Cost (HK$) |
Delivery Timeframe |
| 0 - 300g |
Hong Kong Post |
90 |
10 - 17 Business Days |
|
301 g - 500 g |
Hong Kong Post | 150 |
10 - 17 Business Days |
| 501 g - 750 g |
Hong Kong Post | 200 |
10 - 17 Business Days |
| 751 g - 1 kg |
Hong Kong Post | 250 |
10 - 17 Business Days |
| 1.001 kg - 1.25 kg |
Hong Kong Post | 320 |
10 - 17 Business Days |
| 1.251 kg - 1.5 kg |
Hong Kong Post | 375 |
10 - 17 Business Days |
| 1.501 kg - 1.75 kg |
Hong Kong Post | 420 |
10 - 17 Business Days |
| 1.751 kg - 2 kg |
Hong Kong Post | 475 |
10 - 17 Business Days |
Mauritius
|
Order |
Delivery Method |
Cost (HK$) |
Delivery Timeframe |
| Under 500 g |
Hong Kong Post |
$150 |
10 - 17 Business Days |
|
500 g - 1 kg |
Hong Kong Post | $400 |
10 - 17 Business Days |
| 1.001 kg - 2 kg |
Hong Kong Post | $500 |
10 - 17 Business Days |
New Zealand
|
Order Value (NZ$) |
Delivery Method |
Cost (NZ$) |
Delivery Timeframe |
| $1 - $49.99 | Standard Australia Post eParcel |
$20 |
5 - 8 Business Days |
| $50 - $99.99 | Standard Australia Post eParcel | $15 |
5 - 8 Business Days |
| $100 - $149.99 |
Standard Australia Post eParcel | $10 |
5 - 8 Business Days |
| $150 + |
Standard Australia Post eParcel |
FREE |
5 - 8 Business Days |
United Kingdom
|
Weight |
Delivery Method |
Cost (£) |
Delivery Timeframe |
| 0 - 300g |
Hong Kong Post |
9 |
7 - 14 Business Days |
|
301 g - 500 g |
Hong Kong Post | 14 |
7 - 14 Business Days |
| 501 g - 750 g |
Hong Kong Post | 19 |
7 - 14 Business Days |
| 751 g - 1 kg |
Hong Kong Post | 24 |
7 - 14 Business Days |
| 1.001 kg - 1.25 kg |
Hong Kong Post | 29 |
7 - 14 Business Days |
| 1.251 kg - 1.5 kg |
Hong Kong Post | 34 |
7 - 14 Business Days |
| 1.501 kg - 1.75 kg |
Hong Kong Post | 39 |
7 - 14 Business Days |
| 1.751 kg - 2 kg |
Hong Kong Post | 44 |
7 - 14 Business Days |
| £100 + |
Hong Kong Post | FREE |
7 - 14 Business Days |
UAE
|
Order |
Delivery Method |
Cost (Dhs) |
Delivery Timeframe |
| 0 - 149 Dhs |
Hong Kong Post |
100 | 9 - 14 Business Days |
|
150 - 299 Dhs |
Hong Kong Post | 50 |
9 - 14 Business Days |
| 300 + Dhs |
Hong Kong Post | FREE |
9 - 14 Business Days |